Cancel a recent order
Enri avatar
Written by Enri
Updated over a week ago

If you have already received a confirmation email, your order has already been confirmed with your new provider. To protect the security of your new account, your provider requires that you contact them directly to make any changes.

To request modification or cancellation of your order you must contact your electricity provider using the information provided in the confirmation email you received. We sincerely wish we could handle this request on your behalf, but sadly we are locked out of your account once it’s been confirmed.

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